Comparing Customer Relationship Management Applications: What’s Most Important?
Comparison shopping can be enlightening. And it can be surprising. Comparing CRM vendors is a great way to find out which tools may have what you need in a customer relationship management tool and it can be a great time to find out about features you didn’t even realize were out there. Many people begin researching popular tools like Zoho vs Vtiger and find themselves looking at other tools as well because they find out, through comparing, that their wish list has some very specific requirements that not all major CRMs have. Comparison shopping for CRM tools is about so much more than just price.
Mobile Features Enhance Productivity for Salespeople
It’s no longer simply nice to have mobile functionality in a CRM. It’s a must --- unless your team will be happy to race the clock to continually update their CRM tool. Not only is mobile functionality helpful for the salesperson on the road but it’s helpful for those back at headquarters, too. Instant access to the latest and greatest information about the sales pipeline and each pending deal helps everyone in the back office support the efforts of the people facing the customers, too. When you look at Zoho vs Vtiger and any other CRM tools, check out how well the tools work while away from the office as an important must-have.
Choose a Tool Your Sales Reps Will be Happy to Use
Many companies mandate usage of their CRM and even tie sales compensation to the usage of the tool. Instead of having to twist the arms of your team to use the tool, pick a tool they will actually want to use. Examine user adoption rates and user reviews when you contrast Zoho vs Vtiger or any other tool you’re reviewing. Beyond getting something people will want to adopt, ensure you can easily get it up and running without too many hiccups or additional costs. Easy implementation is a major selling point!
Carefully Examine Your Options to Maximize a Great ROI
When you compare Zoho vs Vtiger you might be surprised at the similarities and the differences. It’s advantageous to look at more than just 2 different CRM tools. You should consider checking out Zendesk Sell, too. You can check it out here for free. Test drive it to check out the great smartphone app, the way it integrates with other tools, and the long list of features that help salespeople and their managers be more productive and successful.