Comparing Customer Relationship Management Applications: What’s Most Important?
Comparison shopping can be enlightening. And it can be surprising. Comparing CRM vendors is a great way to find out which tools may have what you need in a customer relationship management tool and it can be a great time to find out about features you didn’t even realize were out there. Many people begin researching popular tools like Zoho vs Oracle and find themselves looking at other tools as well because they find out, through comparing, that their wish list has some very specific requirements that not all major CRMs have. Comparison shopping for CRM tools is about so much more than just price.
What About Mobility?
How important is mobility to your sales force? For most companies either implementing a CRM for the first time or upgrading from an archaic sales force tool, mobility is top on the list. If this is a hot topic for your company, make sure the tools you compare offer access on all mobile devices. Automatic synchronization, security features, and ease of use are all imperative. In the case of Zoho vs Oracle you’ll want to look closely at mobile functions to ensure the tool does work in a way that will make it easier for your team to be productive from anywhere.
How Fast Will Your Team Adopt the CRM?
The sooner the better, right? Be sure that if you think you’ve found the perfect CRM tool that you look at implementation to be sure you know what you are getting into. When you contrast tools like Zoho vs Oracle, you’ll want to look at what it can do once it’s up and running. You’ll want to see that it’s not a huge hassle to get it up and running. Arduous implementations could not only hurt productivity and increase costs but could result in your having difficulty getting your team to be willing to adopt the tool.
Test Drive Great Tools and See Which One Fits Like a Glove
It’s no easy feat to navigate through the lengthy list of available CRM tools. If you’re already planning on comparing Zoho vs Oracle, consider adding a few more options to be sure that you do your due diligence. We hope you’ll consider adding Zendesk Sell to your list of CRM tools to test drive. You can sign up here in just a few seconds and check out its great interface, awesome smartphone app, and robust features. Zendesk Sell is a low-cost easy-to-implement CRM tool that benefits the entire company. And salespeople love using it!