Comparing Customer Relationship Management Applications: What’s Most Important?
Comparison shopping can be enlightening. And it can be surprising. Comparing CRM vendors is a great way to find out which tools may have what you need in a customer relationship management tool and it can be a great time to find out about features you didn’t even realize were out there. Many people begin researching popular tools like Zoho vs Oncontact and find themselves looking at other tools as well because they find out, through comparing, that their wish list has some very specific requirements that not all major CRMs have. Comparison shopping for CRM tools is about so much more than just price.
Mobile Access on All Devices
When you compare Zoho vs Oncontact, be sure to look at how it works across mobile devices. Is there a smartphone app? Does it matter if some of your team use Androids and some user iPhones? Salespeople need to be able to access and update their CRM from their smartphone even more easily than they can do it in the office so reviewing features on a PC alone won’t give you a full picture of what that tool is capable of or, conversely, what its shortcomings are.
How Soon Can You Reap the Rewards?
Is the tool you are leaning toward going to mean a clean and smooth implementation or is a painstakingly lengthy software implementation in your future? It can mean long hours, extra dollars, and a whole lot of frustration when things take longer to go live than you anticipated. Make sure you know what you’re in for when you contrast Zoho vs Oncontact. A short implementation, easy user assimilation, good after sales support, and low implementation costs can equate to everyone reaping the rewards as soon as possible.
Another CRM to Check Out:
While you’re comparing tools like Zoho vs Oncontact, consider Zendesk Sell, too. When it comes to mobile friendly features, a great smartphone app, easy implementation, and robust features and benefits Zendesk Sell ticks all of the boxes. Try Zendesk Sell here, for free, and see whether or not it fits your needs for great contact, relationship, and sales pipeline management that helps you boost productivity, be more proactive, and increase your overall success.