Comparing Customer Relationship Management Applications: What’s Most Important?
Comparison shopping can be enlightening. And it can be surprising. Comparing CRM vendors is a great way to find out which tools may have what you need in a customer relationship management tool and it can be a great time to find out about features you didn’t even realize were out there. Many people begin researching popular tools like Zoho vs Microsoft Dynamics and find themselves looking at other tools as well because they find out, through comparing, that their wish list has some very specific requirements that not all major CRMs have. Comparison shopping for CRM tools is about so much more than just price.
What’s Most Important for Sales Productivity?
Yes, pricing is important. Sure, support is important. What else is important when you stack Zoho vs Microsoft Dynamics or other CRM tools? Mobile capabilities are probably the #1 thing on a wish list for a salesperson. Think like a busy salesperson who is juggling multiple deals from multiple locations when you compare the pros and cons of each CRM on your list and you will have a better chance of finding the solution that turns out to be a perfect fit.
What Would Be Nice to Have in the Long and Short Term?
Comparing Zoho vs Microsoft Dynamics might show you some features that you didn’t know you needed but that you’ll use nonetheless. You’re going to be thinking long-term, of course, but you’ll be happier if you also consider the short-term, too. Things like implementation time, user adoption rates, learning curve, and implementation costs all add up and make the difference between a rocky deployment and smooth sailing. When looking at what you must and what you would like to have in a CRM, think like a salesperson.
Comparing Tools? Don’t Forget Zendesk Sell
When comparing tools for improving relationship management, you might have a few main contenders in mind but your search could reveal that there are additional tools worth looking at, too. Zendesk Sell works the way you want it to. It integrates with other tools, it works seamlessly from mobile devices, and it is quick, easy, and inexpensive to get up and running. And users love it. When you compare Zoho vs Microsoft Dynamics add Zendesk Sell to your list. Try it here today for zero cost. See whether or not it’s right for you. Many of our happier customers say it helps you get more productive, more collaborative, and win more deals.