Comparing Customer Relationship Management Applications: What’s Most Important?
Comparison shopping can be enlightening. And it can be surprising. Comparing CRM vendors is a great way to find out which tools may have what you need in a customer relationship management tool and it can be a great time to find out about features you didn’t even realize were out there. Many people begin researching popular tools like Zoho vs Microsoft CRM and find themselves looking at other tools as well because they find out, through comparing, that their wish list has some very specific requirements that not all major CRMs have. Comparison shopping for CRM tools is about so much more than just price.
How Important is Mobility to You?
We live in a mobile universe. Mobile tools that leverage today’s technology tools have changed how a salesperson works and how their customers work, too. Make sure that your CRM tool can fit the working styles of your team. Most salespeople spend very little time at a desk so they need tools that work while they’re on the go. Managers who want a sales pipeline tool to be updated with the latest information need to provide the sort of tool that helps busy mobile salespeople with the ability to do that. Do you know whether Zoho vs Microsoft CRM offers the types of mobility tools you need? Comparing tools gives you the ability to find out if one or the other will work for you. Maybe neither of them will be right for you.
How Long Before You can Really Benefit from It?
Some CRM tools take forever to get up and running and the learning curve is so steep that salespeople don’t even bother with them. This defeats the whole purpose of an awesome CRM. When you measure Zoho vs Microsoft CRM and others, make sure you look at things like implementation, implementation costs, after sales support, and training requirements. It makes a big difference to how well your team adapts to using the new tool and to how well the new tool will fit with your needs.
Add Zendesk Sell to Your List
We think it’s smart to compare several CRM tools. You don’t want to get stuck with something that doesn’t help you grow and thrive! Please add Zendesk Sell to your comparison shopping list. Why? When you look at Zoho vs Microsoft CRM and other tools, we’re confident you’ll be interested in taking it for a test drive. You can use Zendesk Sell for free. Sign up here and see why it’s known as the post-PC CRM that helps companies achieve growth. With great mobile capabilities, an easy to use interface, insightful reports, and excellent collaboration capabilities, you’ll wonder what you ever did without it. It’s simple to implement and has the capability to grow and evolve with you.