Comparing Customer Relationship Management Applications: What’s Most Important?
Comparison shopping can be enlightening. And it can be surprising. Comparing CRM vendors is a great way to find out which tools may have what you need in a customer relationship management tool and it can be a great time to find out about features you didn’t even realize were out there. Many people begin researching popular tools like Zoho vs Infusionsoft and find themselves looking at other tools as well because they find out, through comparing, that their wish list has some very specific requirements that not all major CRMs have. Comparison shopping for CRM tools is about so much more than just price.
Mobile Tools are Not Longer Optional
Smartphones aren’t just good for keeping in touch with friends and family. Smartphones have become essential to a salesperson in their sales tool arsenal. Your CRM needs to work as well on a smartphone as it does in the office so you’re sure your sales team will be happy to use it. Using it, after all, will help them succeed. When you look at the features and benefits of Zoho vs Infusionsoft and others, how well will they work out in the field?
Choose Something Your Team will Want to Use
When companies implement tools and their team are resistant, it’s frustrating! Do your due diligence with comparisons to ensure you choose the best. Think about how easy it’ll be to implement, look at how much training is required, too. Busy salespeople don’t have time to stop and learn how to use a complex tool. Comparing Zoho vs Infusionsoft needs to involve looking at implementation, training, and other factors so you pick the tool that will be easy to get up and running. You want something your salespeople will embrace.
You Should Check out Zendesk Sell. Why?
We think you’ll love Zendesk Sell. Zendesk Sell is definitely worth adding to your list when you look at Zoho vs Infusionsoft and other CRM tools. Zendesk Sell ticks the boxes when it comes to great features, easy implementation, mobile capabilities, and user adoption. Take it for a test drive here for free and see why it’s worth looking closely at.