Analyzing Top CRM Tools to Narrow Your Search for the Perfect CRM
If you’ve never had an automated CRM and you’re ready to take the plunge, you’ll want to examine some of the top tools available. Many companies choose to compare Vtiger vs Basecamp but other options exist, too. It might seem daunting to carefully examine a variety of tools but by doing so you’ll be able to narrow a large list down to a few contenders. There are many factors to keep in mind like initial cost, ongoing fees, ease of use, implementation, and more.
What’s a Must Have?
How important is mobility in a CRM tool? Almost all salespeople work more outside the office than at the office. Good features that let you access and update your sales pipeline and customer contact information as well as important documents linked to deals and accounts can make a huge difference in productivity. A smartphone screen can’t fit a large website the way that a laptop or desktop can. You can’t do data entry the traditional way when you’re using an iPhone, Blackberry, or Android. Make sure that the mobile capabilities don’t just look good on paper --- they have to work in reality, too, and reality is a small screen! Whether you’re considering Vtiger vs Basecamp or have a long list of tools to look at, think about what you need and what your salespeople need, too.
How Long Before You can Really Benefit from It?
Some CRM tools take forever to get up and running and the learning curve is so steep that salespeople don’t even bother with them. This defeats the whole purpose of an awesome CRM. When you measure Vtiger vs Basecamp and others, make sure you look at things like implementation, implementation costs, after sales support, and training requirements. It makes a big difference to how well your team adapts to using the new tool and to how well the new tool will fit with your needs.
You Should Check out Zendesk Sell. Why?
We think you’ll love Zendesk Sell. Zendesk Sell is definitely worth adding to your list when you look at Vtiger vs Basecamp and other CRM tools. Zendesk Sell ticks the boxes when it comes to great features, easy implementation, mobile capabilities, and user adoption. Take it for a test drive here for free and see why it’s worth looking closely at.