Your CRM Can Help You Track Sales Team Performance
The only way to continually boost performance in your organization is to measure it and then act on your findings. By choosing to regularly track sales team performance you’ll identify strengths, weaknesses, uncover potential opportunities, and thwart potential risks. There are many customer relationship management tools out there that promise to help you boost customer relationship success but will those tools also help you boost sales performance, too? Through analyzing and continually refining your sales processes as well as giving guidance to both high performers and under-performers, you can drive revenue growth, improve customer satisfaction, and ensure customer loyalty, too.
Effectively Reviewing the Sales Process
How can you effectively track sales team performance? Tracking every customer, every deal, and analyzing every stage of the sales pipeline as well as every process that occurs from the time a lead is entered until an invoice is printed will uncover opportunities for improvement. By having hard data and facts in hand you can help your teams close more deals through developing action plans that come from real data. The right tools can do a lot of things for every facet of your business, including: strategic sales planning on a per customer basis, help with inventory or resource planning, and they can help you identify ways to optimize every facet of the way you do business.
Boost Success Rate through Mobile and Intuitive Tools
Tools that help you track sales team performance can also help your sales people be more efficient while on the road, too. A busy salesperson who has to be in the office to get administrative tasks done is losing productivity as that time could better be spent selling. Intuitive tools that help a salesperson access and update information while on the road isn’t just a timesaver, it’s a money saver, too. When choosing tools to help you help your salespeople, look at how easy the tools are to integrate into your infrastructure. Look at how steep of a learning curve there will be. Consider what your reps want and what you, as a leader, wants, before signing some long term contract for an expensive electronic contact manager.
Base – A Mobile-Friendly Post-PC CRM
If you are ready to track sales team performance, you owe it to yourself, your team, your company, and your customers to test drive Base. This intuitive tool is ideal for a mobile sales force and offers amazing functionality and analytics for your team and for you --- for strategic planning, sales rep development, and sales planning purposes. Try it today.