Comparison Shopping for the Right CRM Tool
It’s not always easy to pick the right thing when you have a menu of choices in front of you. But thinking about what you do want as well as what you don’t want can help you narrow the list down. When comparing CRM tools like Top Producer vs Oncontact there are a few key features and conditions you will want to keep in mind. Most companies in the 21st century put mobile features high on their priority list. Another area to keep at the forefront is the ease of use, implementation fees and requirements, and how quickly you can get your entire team up and running and benefiting from that tool.
Does it Have Mobile Apps?
One of the hottest button issues for salespeople who have to log their deals and their customer conversations is how easy or difficult it is to get it done. Salespeople don’t want to have to come back to the office and try to recall everything from their day and transpose it into a data capture tool. It’s just not practical! When you stack Top Producer vs Oncontact and any other CRM tools you consider, think about how easy or how difficult busy multitasking salespeople will find it while on the road. A tool that works well from their smartphone is definitely going to be preferable.
What About Deployment?
It’s exciting to choose a new tool and to gear up to get ready to use it. But if implementation and deployment is complicated, it could make life difficult and could even impact user adoption rates. As part of your quest to compare Top Producer vs Oncontact and other tools, look at ease of use, training requirements, implementation costs, implementation requirements, and at how well the potential tool will work with other tools in your organization. A smooth implementation can mean the difference between the tool getting embraced and being a source of frustration for you and your team.
CRM Should Help Your Team Do More and Do it Better
Zendesk Sell is another tool to consider when you compare Top Producer vs Oncontact. Not only does it offer the ability to work well from anywhere with a great smartphone app but it’s simple to implement, too. And because it’s cloud-based, it’s not going to involve major implementation costs and won’t be cost prohibitive on an ongoing basis. Zendesk Sell is supported by a world class support team and salespeople say that it makes their life more productive. Whether you examine 2-3 CRM tools or 20-30 we hope that Zendesk Sell will be part of that list. It’s simple and free to sign up to check it out here.