Compare to Pick the Right CRM Tool
Measuring SugarCRM vs Zoho or another tool will give you a lot of insight about what one CRM tool offers over another CRM. Several might look the same at first glance but looking at features and benefits alone won’t tell you everything you need to know. Delve deep to get a real indication of which might be the best fit you’re your company. Beyond the basic functions, there are some other things you should consider, too, beyond what each tool does and beyond what each tool lists as a price.
Mobility is Important in a CRM Tool
In the quest to compare CRM tools like SugarCRM vs Zoho or others, don’t underestimate the effectiveness of mobile-friendly CRM tools. Not only is it important for a tool to be accessible from outside your LAN but you’ll want smartphone friendly apps, too, that let you access, update, and leverage data about past wins and losses. An easy-to-use tool that works wirelessly and syncs instantly can be especially important in a collaborative environment.
Ensure Your Team will Adopt It
Successful tool implementations aren’t always easy to make happen. Many companies implement new tools to the dismay of their team members. Make sure the tool you settle on will actually be adopted by your people. Be sure it’s easy to get up and running and that it requires little to no down time for the person who has to learn how to use it. Cumbersome training courses aren’t necessary when you choose a CRM tool that’s intuitive and easy to use. When looking at SugarCRM vs Zoho or other options, either think like a salesperson or have a salesperson or two help you with the evaluation process.
Look at Zendesk Sell, Too:
Don’t only compare SugarCRM vs Zoho. Zendesk Sell is a tool with a complete mobile experience that’s easy to get up and running. Zendesk Sell helps salespeople and their managers use information to their advantage. With advanced sales insights, geolocation, email automation, document storage, and more it’s definitely worth considering. Try it here for free. You won’t need to worry about hardware or software upgrades as Zendesk Sell will work with the tools you use today. It’s also highly scalable to continue to work for you as you grow, too.