Compare to Pick the Right CRM Tool
Measuring SugarCRM vs Salesforce or another tool will give you a lot of insight about what one CRM tool offers over another CRM. Several might look the same at first glance but looking at features and benefits alone won’t tell you everything you need to know. Delve deep to get a real indication of which might be the best fit you’re your company. Beyond the basic functions, there are some other things you should consider, too, beyond what each tool does and beyond what each tool lists as a price.
Make Sure it’s Mobile!
When looking at SugarCRM vs Salesforce or other CRM tools, mobile-friendly capabilities are important. People who use a CRM need to be able to access it when they are on the move. A mobile-friendly app that works well lets salespeople access and update it wherever they are. No more excuses for why the pipeline isn’t updated! No more lack of answers when visiting with a client because everything is at your fingertips, regardless of whether or not you’re in the office. Real time mobile capabilities are a must in a 21st century CRM and they make your life easier, too.
Think About “Nice to Haves”, Too
When you sit down with a plan to choose a CRM you might have a few ‘nice to have’ items that aren’t essential. The comparison process could also reveal features you didn’t think about that either make it onto your ‘nice to have’ list or that wind up on your must-have list after consideration. Beyond features, consider other important factors, like implementation time, implementation costs (if any), after sales support, and training requirements. Will each tool you’re considering be easy or difficult with the above areas? User adoption is a critical factor of success with a CRM and when you compare SugarCRM vs Salesforce you’ll want to understand which of these options is easier to implement and even more importantly, which is the one that your team will be happier to use.
Look Closely at Your Options and Evaluate Them Carefully
You don’t want to experience the regret associated with spending time, money, and resources to implement a tool that flops. That’s why you should consider comparing more than just SugarCRM vs Salesforce. Also look at Zendesk Sell, too. We know you’ll be intrigued with the many benefits of >Zendesk Sell. When you get Zendesk Sell, you get access to a great support team. But you might not even need it. Zendesk Sell is so easy to implement and even easier to maintain because it’s cloud-based. It has an awesome interface, is easy for salespeople to adopt, and the smartphone app is one of the top reasons why so many companies have adopted Zendesk Sell as their CRM. Try it here today for free.