Compare to Pick the Right CRM Tool
Measuring SugarCRM vs Capsule or another tool will give you a lot of insight about what one CRM tool offers over another CRM. Several might look the same at first glance but looking at features and benefits alone won’t tell you everything you need to know. Delve deep to get a real indication of which might be the best fit you’re your company. Beyond the basic functions, there are some other things you should consider, too, beyond what each tool does and beyond what each tool lists as a price.
What’s a Must Have?
How important is mobility in a CRM tool? Almost all salespeople work more outside the office than at the office. Good features that let you access and update your sales pipeline and customer contact information as well as important documents linked to deals and accounts can make a huge difference in productivity. A smartphone screen can’t fit a large website the way that a laptop or desktop can. You can’t do data entry the traditional way when you’re using an iPhone, Blackberry, or Android. Make sure that the mobile capabilities don’t just look good on paper --- they have to work in reality, too, and reality is a small screen! Whether you’re considering SugarCRM vs Capsule or have a long list of tools to look at, think about what you need and what your salespeople need, too.
You Need to Be Sure to Pick a Tool People Will Use
Many companies spend a fortune implementing new tools to help boost success but implementation woes, training nightmares, and compatibility problems can render a tool useless. Look at reviews of CRMs from a user adoption and ease of implementation standpoint to ensure you’re not about to embark on somewhat of a nightmare. SugarCRM vs Capsule users may be very verbal about certain problems with implementation, support, or compatibility that you’ll want to be aware of. By looking at reviews and testimonials as well as features and benefits you’ll gain insightful information that could help you make a sage choice.
Zendesk Sell Needs to be Added to Your Evaluation List
If looking at SugarCRM vs Capsule consider adding at least a few more options to the list of potential solutions. You’re wise to evaluate at least a few CRM tools before making a choice. If you are comparing Zendesk Sell is awesome for tracking deals, saving time, being more productive, and measuring your own success. Try it here as part of your CRM evaluation process and see if it’s right for you.