kalon surf

Kalon Surf

Industry: Luxury Travel & Leisure

Kalon Surf is a luxury surf resort located in Costa Rica. The guaranteed quality, service and comfort provides guests with an unforgettable vacation. Kjeld, Founder of Kalon Surf, uses Base to follow up with potential guests before they even step foot on an airplane to Costa Rica. It is important that top-notch service is provided to guests starting the moment they begin to plan their trip. This means following up with every single contact.

Goodbye Excel, Hello Base

Before Kalon Surf found Base, they relied on Excel spreadsheets and labels in Gmail to keep track of all their customers. Following up with with potential guests was difficult to stay ahead of with divided systems.

Following Up, Following Up!

Since using Base, Kjeld says, "staying on top of our potential guests is a lot easier, not only to sell but also to see in which phase we were not clear enough (= our message was not clear) resulting in missed opportunities." When you visualize your sales funnel, flawed processes suddenly become apparant. Usually minor changes in communication can have a huge impact on your results.

Simplicity

"Small business owners do not have tons of time or people. We need things quick and clear. It should reduce time spent on things, rather than add. Base does this exactly" says Kjeld.

Give Base a try today to reduce the time you spend following up with customers and managing your sales pipeline.

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Small business owners do not have tons of time or people. We need things quick and clear. It should reduce time spent on things, rather than add. Base does this exactly

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surfers

At Kalon Escuela De Surf you have the opportunity to stay at a luxury resort and learn to surf on some of the worlds most beautiful beaches.