Boost Customer Loyalty by Implementing Automated CRM Integrations
How well does your company do customer relationship management? Is it more than a buzzword to you? CRM needs to be a way of life. Small business software for lead management can help immensely. While many companies use a variety of methods to track their deals and manage relationships using an automated tool can help you set standards and when standards are in place it’s much easier to measure success and lower your loss rate. No matter how well you think your way of “tracking” things has worked thus far, automation is something that’s well worth the time, effort, and investment.
Get More Done Each Day with Integrations
Some salespeople fear implementation of a standardized CRM tool because they’re afraid it’ll slow them down. But on the contrary, small business software for lead management makes a busy professional’s life much easier. While you’re contending with multiple deals, multiple emails, and client visits your CRM keeps information organized. It’s easy to access and this doesn’t just report activities to the boss --- it also helps the sales rep plan out their day based on what’s most pressing. Today’s CRM tools don’t bog you down. They’re easy to use and take a few clicks or screen swipes to be updated. If you choose a good one, it’ll have a mobile app that you can use while on the go, too. Not only can you use that app to update deals data on the fly but you can gain access to important historical data, too. This can make a big difference when you’re with a customer.
Measuring for Performance and Strategizing for Growth
Small business software for lead management helps you with your day-to-day tasks but they also help you plan for future growth. Beyond getting more productive and proactive today you’ll also be able to see how to improve and streamline things even further for the days ahead. Automated customer relationship management can provide awesome reports that help you see where your efforts have brought you and where they could bring you to, in future. Do you have details about your wins by month, by client? Do you have details about your losses by month, by client, and by deal stage? Do you know how far through the process your largest dollar value lead got last week? Is there an obvious trend of where most losses seem to occur in the process? CRM can provide amazing sales reporting that can fuel improvements and growth for customers and salespeople, too.
Zendesk Sell: Daily Streamlining and Awesome Sales Metrics
Zendesk Sell is fantastic small business software for lead management and you can use it right here and right now and see why it is an essential sales productivity tool. You need to look at your options before you choose a CRM for your company so be sure to review a few options so you can see what’s out there. We know you’ll love Zendesk Sell. It’s easy to use, offers robust capabilities, and it’s cloud-based --- which means it doesn’t cost an arm and a leg to manage. Check out Zendesk Sell’s sales metrics reports, too, which can be useful for sales, management, operations, and CEOs. Zendesk Sell is cost-effective and you’ll realize a huge return on your investment soon after deploying it.