Do You Know Which Factors to Consider When Comparing a CRM?
Whether you are implementing CRM software for the first time or are ready to make a change because what you’re using isn’t working well enough, comparison shopping is important. A bit of time spent now will save you a lot of time later. If you are trying to decide between CRM vendors, there are quite a few vendors out there. Many research Salesforce vs SugarCRM but there are other options, too. It could be a bit overwhelming but doing this due diligence with a pragmatic approach will help you ensure that you invest in the right tool for your business. There is a lot to consider, including: costs, implementation, mobile capabilities, and more.
Mobility is Important in a CRM Tool
In the quest to compare CRM tools like Salesforce vs SugarCRM or others, don’t underestimate the effectiveness of mobile-friendly CRM tools. Not only is it important for a tool to be accessible from outside your LAN but you’ll want smartphone friendly apps, too, that let you access, update, and leverage data about past wins and losses. An easy-to-use tool that works wirelessly and syncs instantly can be especially important in a collaborative environment.
Consider Costs, Implementation Time, and How Your Team Will Respond
How long does it take from the time you purchase a CRM until your team has fully adopted it and is beginning to see the benefits from it? New tools can take time to implement but implementation time and implementation costs are an important factor to consider as downtime could be detrimental and costly. Furthermore, a lengthy and arduous deployment could result in low user adoption rates. As the saying goes, “Ain’t no one got time for that!” When you contrast Salesforce vs SugarCRM, think about how easy it’ll be to get your team to use it and how much the total cost of ownership will be, too.
Why You Should Add Zendesk Sell to Your List
When you compare Salesforce vs SugarCRM be sure to look at evaluating Zendesk Sell, by Future Simple, too. Zendesk Sell is a CRM that’s free to try and has a wealth of options to make your life easier and more productive. This CRM tool offers great mobile features, easy peasy implementation, and salespeople love it.