Do You Know Which Factors to Consider When Comparing a CRM?
Whether you are implementing CRM software for the first time or are ready to make a change because what you’re using isn’t working well enough, comparison shopping is important. A bit of time spent now will save you a lot of time later. If you are trying to decide between CRM vendors, there are quite a few vendors out there. Many research Salesforce vs Podio but there are other options, too. It could be a bit overwhelming but doing this due diligence with a pragmatic approach will help you ensure that you invest in the right tool for your business. There is a lot to consider, including: costs, implementation, mobile capabilities, and more.
Is It Easy to Use from Wireless Devices?
If your comparison of Salesforce vs Podio has left one looking better on paper in one area and the other longer stronger in another make sure you’re getting the full picture regarding issues that are important. That tool won’t just be used from a computer. Have you examined how it works from a smartphone yet? Chances are that your team will be accessing their CRM from many places above and beyond the office. Will it matter what smartphone platform they are using? Will they have secure access to the latest information in that CRM? Good mobile functionality isn’t just a nice bell or whistle --- it’s fundamentally important in the 21st century.
Ensure Great User Adoption Rates, Too
Many companies say that they have to fight to get their sales force using their CRM. And many companies find implementing CRM tools a nightmare. Be sure you calculate all up front and ongoing costs, consider training requirements, and look at user adoption rates of tools that you compare, too. Which one between Salesforce vs Podio will be better received by your team? Which one will be easier to get up and running? Will either of these tools integrate well with other sales tools you use? What about social media? Email marketing? How about sales reporting? All these factors are important to consider and can make a difference in user adoption rates.
You Should Check out Zendesk Sell. Why?
While you compare Salesforce vs Podio, it’s important to also add Zendesk Sell to your evaluation. Why Zendesk Sell? This post-PC CRM is getting great reviews as a top CRM contender because of mobile apps, robust reporting features, easy implemetation, and low costs. Take a look at the features and benefits of using the Zendesk Sell and try it here for free so you can see it in action.