Do You Know Which Factors to Consider When Comparing a CRM?
Whether you are implementing CRM software for the first time or are ready to make a change because what you’re using isn’t working well enough, comparison shopping is important. A bit of time spent now will save you a lot of time later. If you are trying to decide between CRM vendors, there are quite a few vendors out there. Many research Salesforce vs Microsoft CRM but there are other options, too. It could be a bit overwhelming but doing this due diligence with a pragmatic approach will help you ensure that you invest in the right tool for your business. There is a lot to consider, including: costs, implementation, mobile capabilities, and more.
How Important is Mobility to You?
We live in a mobile universe. Mobile tools that leverage today’s technology tools have changed how a salesperson works and how their customers work, too. Make sure that your CRM tool can fit the working styles of your team. Most salespeople spend very little time at a desk so they need tools that work while they’re on the go. Managers who want a sales pipeline tool to be updated with the latest information need to provide the sort of tool that helps busy mobile salespeople with the ability to do that. Do you know whether Salesforce vs Microsoft CRM offers the types of mobility tools you need? Comparing tools gives you the ability to find out if one or the other will work for you. Maybe neither of them will be right for you.
Ease of Use, Adoption Rates, and Results
A good thing to consider is the potential for fast user adoption when looking at tools like Salesforce vs Microsoft CRM. Will there be down time as your team gets accustomed to it? Will there be support issues when you try to integrate the CRM with your other essential daily sales and productivity tools? This can make a big difference in user adoption rates, too. Salespeople don’t have time for down time. They’re measured on results.
Comparing Tools? Don’t Forget Zendesk Sell
When comparing tools for improving relationship management, you might have a few main contenders in mind but your search could reveal that there are additional tools worth looking at, too. Zendesk Sell works the way you want it to. It integrates with other tools, it works seamlessly from mobile devices, and it is quick, easy, and inexpensive to get up and running. And users love it. When you compare Salesforce vs Microsoft CRM add Zendesk Sell to your list. Try it here today for zero cost. See whether or not it’s right for you. Many of our happier customers say it helps you get more productive, more collaborative, and win more deals.