Do You Know Which Factors to Consider When Comparing a CRM?
Whether you are implementing CRM software for the first time or are ready to make a change because what you’re using isn’t working well enough, comparison shopping is important. A bit of time spent now will save you a lot of time later. If you are trying to decide between CRM vendors, there are quite a few vendors out there. Many research Salesforce vs Highrise but there are other options, too. It could be a bit overwhelming but doing this due diligence with a pragmatic approach will help you ensure that you invest in the right tool for your business. There is a lot to consider, including: costs, implementation, mobile capabilities, and more.
Think About Must Haves
What’s important to you in managing relationships and deals? Mobile ready CRMs are not only rising in popularity but they’re often the #1 requirement listed on a wish list for a company who uses a manual sales tracking method or who is using a CRM that’s only friendly to those who never leave the office. It’s frustrating when salespeople have to stop and gather notes to update their CRM. That’s why so many sales tracking tools are out of date. If looking at Salesforce vs Highrise or other tools, look at how their mobile functionalities will work with your sales team. Is there a smartphone app that will work well with the tool? Will it work for field salespeople as well as people using the tool in the office? What else do you need your CRM to do for you?
Ensure Your Team will Adopt It
Successful tool implementations aren’t always easy to make happen. Many companies implement new tools to the dismay of their team members. Make sure the tool you settle on will actually be adopted by your people. Be sure it’s easy to get up and running and that it requires little to no down time for the person who has to learn how to use it. Cumbersome training courses aren’t necessary when you choose a CRM tool that’s intuitive and easy to use. When looking at Salesforce vs Highrise or other options, either think like a salesperson or have a salesperson or two help you with the evaluation process.
Add Zendesk Sell to Your List
We think it’s smart to compare several CRM tools. You don’t want to get stuck with something that doesn’t help you grow and thrive! Please add Zendesk Sell to your comparison shopping list. Why? When you look at Salesforce vs Highrise and other tools, we’re confident you’ll be interested in taking it for a test drive. You can use Zendesk Sell for free. Sign up here and see why it’s known as the post-PC CRM that helps companies achieve growth. With great mobile capabilities, an easy to use interface, insightful reports, and excellent collaboration capabilities, you’ll wonder what you ever did without it. It’s simple to implement and has the capability to grow and evolve with you.