Do You Know Which Factors to Consider When Comparing a CRM?
Whether you are implementing CRM software for the first time or are ready to make a change because what you’re using isn’t working well enough, comparison shopping is important. A bit of time spent now will save you a lot of time later. If you are trying to decide between CRM vendors, there are quite a few vendors out there. Many research Salesforce vs Goldmine but there are other options, too. It could be a bit overwhelming but doing this due diligence with a pragmatic approach will help you ensure that you invest in the right tool for your business. There is a lot to consider, including: costs, implementation, mobile capabilities, and more.
How Tricky Will it be to Work While on the Move?
One of the things that older CRM tools lack is the ability to update and access information while on the go. Logging into the CRM tool was cumbersome, to put it mildly. Today, more than ever, salespeople need to be able to access and update things while on the move and a good CRM will not only have the ability to access and update information but it’ll be instantly synchronized so that everyone is looking at the exact same information. You’ll need a great mobile app to make smartphone use productive, too. When you compare Salesforce vs Goldmine you have to think like a salesperson. Which of the tools you’re considering will appeal to salespeople? Without great features and benefits and without the very obvious benefit of making life easier, salespeople won’t adopt using the tool and you’ll have wasted the company’s money and stunted the company’s growth.
You Need to Be Sure to Pick a Tool People Will Use
Many companies spend a fortune implementing new tools to help boost success but implementation woes, training nightmares, and compatibility problems can render a tool useless. Look at reviews of CRMs from a user adoption and ease of implementation standpoint to ensure you’re not about to embark on somewhat of a nightmare. Salesforce vs Goldmine users may be very verbal about certain problems with implementation, support, or compatibility that you’ll want to be aware of. By looking at reviews and testimonials as well as features and benefits you’ll gain insightful information that could help you make a sage choice.
You Should Check out Zendesk Sell. Why?
We think you’ll love Zendesk Sell. Zendesk Sell is definitely worth adding to your list when you look at Salesforce vs Goldmine and other CRM tools. Zendesk Sell ticks the boxes when it comes to great features, easy implementation, mobile capabilities, and user adoption. Take it for a test drive here for free and see why it’s worth looking closely at.