Do You Know Which Factors to Consider When Comparing a CRM?
Whether you are implementing CRM software for the first time or are ready to make a change because what you’re using isn’t working well enough, comparison shopping is important. A bit of time spent now will save you a lot of time later. If you are trying to decide between CRM vendors, there are quite a few vendors out there. Many research Salesforce vs Capsule but there are other options, too. It could be a bit overwhelming but doing this due diligence with a pragmatic approach will help you ensure that you invest in the right tool for your business. There is a lot to consider, including: costs, implementation, mobile capabilities, and more.
What’s a Must Have?
How important is mobility in a CRM tool? Almost all salespeople work more outside the office than at the office. Good features that let you access and update your sales pipeline and customer contact information as well as important documents linked to deals and accounts can make a huge difference in productivity. A smartphone screen can’t fit a large website the way that a laptop or desktop can. You can’t do data entry the traditional way when you’re using an iPhone, Blackberry, or Android. Make sure that the mobile capabilities don’t just look good on paper --- they have to work in reality, too, and reality is a small screen! Whether you’re considering Salesforce vs Capsule or have a long list of tools to look at, think about what you need and what your salespeople need, too.
Ways to be Sure of a Successful Implementation
Of course you want people to use the new CRM; that’s why you’re investing the time and money in choosing the right one. Look at the ease of use, implementation costs, overall costs, security, mobility, and other facets of each tool you consider. When you measure Salesforce vs Capsule and think like a top performing salesperson does, you’ll increase the chances of finding the right solution for your company.
Zendesk Sell is a Cut Above with Sales Tracking, Mobile Features, and Easy Implementation
Zendesk Sell is an excellent tool for your sales force and should be on your list of CRMs to evaluate. Whether you look at Salesforce vs Capsule and another tool or ten more tools, it has amazing mobile capabilities, great insightful sales reports, is easy to configure and customize, and salespeople can literally hit the ground running because it’s so easy to use. Try it here today for free.