What Should You Look for When Comparing Top Sales Tracking and CRM Tools?
It isn’t unusual to compare several options when making a major software change. When you decide you’re ready for a more robust or more automated customer relationship management solution, you might decide on comparing specific tools side by side. A common comparison is Podio vs Oracle, for example. While you look at costs and lists of features and bells and whistles, there are some other very important things to keep in mind, too. Many companies list their top wish list items as mobility features. And beyond features, you’ll want to measure implementation time, training requirements, and consider support costs and any associated implementation costs, too.
Mobile Access on All Devices
When you compare Podio vs Oracle, be sure to look at how it works across mobile devices. Is there a smartphone app? Does it matter if some of your team use Androids and some user iPhones? Salespeople need to be able to access and update their CRM from their smartphone even more easily than they can do it in the office so reviewing features on a PC alone won’t give you a full picture of what that tool is capable of or, conversely, what its shortcomings are.
How Easy or Difficult will it be to Implement?
Picking the right CRM with a long list of great features is a big win. But if it’s hard to get it up and running, rolled out, and working with other tools you and your team use daily it’s not such a win. If the road to going live is really rocky it’ll cost you. Consider implementation, support, and ease of going live when you compare tools like Podio vs Oracle and others.
CRM Should Help Your Team Do More and Do it Better
Zendesk Sell is another tool to consider when you compare Podio vs Oracle. Not only does it offer the ability to work well from anywhere with a great smartphone app but it’s simple to implement, too. And because it’s cloud-based, it’s not going to involve major implementation costs and won’t be cost prohibitive on an ongoing basis. Zendesk Sell is supported by a world class support team and salespeople say that it makes their life more productive. Whether you examine 2-3 CRM tools or 20-30 we hope that Zendesk Sell will be part of that list. It’s simple and free to sign up to check it out here.