What Should You Look for When Comparing Top Sales Tracking and CRM Tools?
It isn’t unusual to compare several options when making a major software change. When you decide you’re ready for a more robust or more automated customer relationship management solution, you might decide on comparing specific tools side by side. A common comparison is Podio vs Fusion CRM, for example. While you look at costs and lists of features and bells and whistles, there are some other very important things to keep in mind, too. Many companies list their top wish list items as mobility features. And beyond features, you’ll want to measure implementation time, training requirements, and consider support costs and any associated implementation costs, too.
How Tricky Will it be to Work While on the Move?
One of the things that older CRM tools lack is the ability to update and access information while on the go. Logging into the CRM tool was cumbersome, to put it mildly. Today, more than ever, salespeople need to be able to access and update things while on the move and a good CRM will not only have the ability to access and update information but it’ll be instantly synchronized so that everyone is looking at the exact same information. You’ll need a great mobile app to make smartphone use productive, too. When you compare Podio vs Fusion CRM you have to think like a salesperson. Which of the tools you’re considering will appeal to salespeople? Without great features and benefits and without the very obvious benefit of making life easier, salespeople won’t adopt using the tool and you’ll have wasted the company’s money and stunted the company’s growth.
How Long Before You can Really Benefit from It?
Some CRM tools take forever to get up and running and the learning curve is so steep that salespeople don’t even bother with them. This defeats the whole purpose of an awesome CRM. When you measure Podio vs Fusion CRM and others, make sure you look at things like implementation, implementation costs, after sales support, and training requirements. It makes a big difference to how well your team adapts to using the new tool and to how well the new tool will fit with your needs.
Another CRM to Check Out:
While you’re comparing tools like Podio vs Fusion CRM, consider Zendesk Sell, too. When it comes to mobile friendly features, a great smartphone app, easy implementation, and robust features and benefits Zendesk Sell ticks all of the boxes. Try Zendesk Sell here, for free, and see whether or not it fits your needs for great contact, relationship, and sales pipeline management that helps you boost productivity, be more proactive, and increase your overall success.