Examining CRM Brands: Pick the Best Contenders
You’ve probably got a few ideas of some of the best CRMs out there through researching some of the top brands. Maybe that’s why you’ve decided to compare Pipedrive vs Salesforce. Before you pick the tool that will help your sales force grow their sales and keep their customers loyal, be sure to consider a few important features and caveats. Mobility, implementation, and maximizing ROI as fast as possible are all important.
Make Sure it’s Mobile!
When looking at Pipedrive vs Salesforce or other CRM tools, mobile-friendly capabilities are important. People who use a CRM need to be able to access it when they are on the move. A mobile-friendly app that works well lets salespeople access and update it wherever they are. No more excuses for why the pipeline isn’t updated! No more lack of answers when visiting with a client because everything is at your fingertips, regardless of whether or not you’re in the office. Real time mobile capabilities are a must in a 21st century CRM and they make your life easier, too.
Ensure Great User Adoption Rates, Too
Many companies say that they have to fight to get their sales force using their CRM. And many companies find implementing CRM tools a nightmare. Be sure you calculate all up front and ongoing costs, consider training requirements, and look at user adoption rates of tools that you compare, too. Which one between Pipedrive vs Salesforce will be better received by your team? Which one will be easier to get up and running? Will either of these tools integrate well with other sales tools you use? What about social media? Email marketing? How about sales reporting? All these factors are important to consider and can make a difference in user adoption rates.
Zendesk Sell Needs to be Added to Your Evaluation List
If looking at Pipedrive vs Salesforce consider adding at least a few more options to the list of potential solutions. You’re wise to evaluate at least a few CRM tools before making a choice. If you are comparing Zendesk Sell is awesome for tracking deals, saving time, being more productive, and measuring your own success. Try it here as part of your CRM evaluation process and see if it’s right for you.