Examining CRM Brands: Pick the Best Contenders
You’ve probably got a few ideas of some of the best CRMs out there through researching some of the top brands. Maybe that’s why you’ve decided to compare Pipedrive vs Capsule. Before you pick the tool that will help your sales force grow their sales and keep their customers loyal, be sure to consider a few important features and caveats. Mobility, implementation, and maximizing ROI as fast as possible are all important.
Think About How it’ll Be Used
It’s definitely the mobile age and mobile tools have changed the way salespeople, business development managers, and relationship managers work. Does your current method measure up in the mobile space? If it did, you probably wouldn’t be looking at making a change. When considering options such as Pipedrive vs Capsule take a close look at the way the tool works on a desktop or laptop, yes, but also look at how it’ll work on a smartphone, too. The way it functions on mobile devices is usually even more important than how it functions on a big screen with a mouse and keyboard because the vast majority of the time it will be used on a smartphone or tablet with a touchscreen.
Ensure Your Team will Adopt It
Successful tool implementations aren’t always easy to make happen. Many companies implement new tools to the dismay of their team members. Make sure the tool you settle on will actually be adopted by your people. Be sure it’s easy to get up and running and that it requires little to no down time for the person who has to learn how to use it. Cumbersome training courses aren’t necessary when you choose a CRM tool that’s intuitive and easy to use. When looking at Pipedrive vs Capsule or other options, either think like a salesperson or have a salesperson or two help you with the evaluation process.
Another CRM to Check Out:
While you’re comparing tools like Pipedrive vs Capsule, consider Zendesk Sell, too. When it comes to mobile friendly features, a great smartphone app, easy implementation, and robust features and benefits Zendesk Sell ticks all of the boxes. Try Zendesk Sell here, for free, and see whether or not it fits your needs for great contact, relationship, and sales pipeline management that helps you boost productivity, be more proactive, and increase your overall success.