Examining CRM Brands: Pick the Best Contenders
You’ve probably got a few ideas of some of the best CRMs out there through researching some of the top brands. Maybe that’s why you’ve decided to compare Pipedrive vs Basecamp. Before you pick the tool that will help your sales force grow their sales and keep their customers loyal, be sure to consider a few important features and caveats. Mobility, implementation, and maximizing ROI as fast as possible are all important.
What’s a Must Have?
How important is mobility in a CRM tool? Almost all salespeople work more outside the office than at the office. Good features that let you access and update your sales pipeline and customer contact information as well as important documents linked to deals and accounts can make a huge difference in productivity. A smartphone screen can’t fit a large website the way that a laptop or desktop can. You can’t do data entry the traditional way when you’re using an iPhone, Blackberry, or Android. Make sure that the mobile capabilities don’t just look good on paper --- they have to work in reality, too, and reality is a small screen! Whether you’re considering Pipedrive vs Basecamp or have a long list of tools to look at, think about what you need and what your salespeople need, too.
Think About “Nice to Haves”, Too
When you sit down with a plan to choose a CRM you might have a few ‘nice to have’ items that aren’t essential. The comparison process could also reveal features you didn’t think about that either make it onto your ‘nice to have’ list or that wind up on your must-have list after consideration. Beyond features, consider other important factors, like implementation time, implementation costs (if any), after sales support, and training requirements. Will each tool you’re considering be easy or difficult with the above areas? User adoption is a critical factor of success with a CRM and when you compare Pipedrive vs Basecamp you’ll want to understand which of these options is easier to implement and even more importantly, which is the one that your team will be happier to use.
Test Drive Great Tools and See Which One Fits Like a Glove
It’s no easy feat to navigate through the lengthy list of available CRM tools. If you’re already planning on comparing Pipedrive vs Basecamp, consider adding a few more options to be sure that you do your due diligence. We hope you’ll consider adding Zendesk Sell to your list of CRM tools to test drive. You can sign up here in just a few seconds and check out its great interface, awesome smartphone app, and robust features. Zendesk Sell is a low-cost easy-to-implement CRM tool that benefits the entire company. And salespeople love using it!