Be Sure You Have a Thorough List of Wants and Needs When Researching CRM Tools
It might be easy to compare CRM tools if you see a wide array of differences between the options available. Matching the features list to your wants and needs can make it easier to source the right solution for your needs. But what about when you compare tools and they all start to look the same? Here are some key differentiators to keep in mind whether you compare Oracle vs Salesforce or another two software titles.
Make Sure it’s Mobile!
When looking at Oracle vs Salesforce or other CRM tools, mobile-friendly capabilities are important. People who use a CRM need to be able to access it when they are on the move. A mobile-friendly app that works well lets salespeople access and update it wherever they are. No more excuses for why the pipeline isn’t updated! No more lack of answers when visiting with a client because everything is at your fingertips, regardless of whether or not you’re in the office. Real time mobile capabilities are a must in a 21st century CRM and they make your life easier, too.
How Fast Will Your Team Adopt the CRM?
The sooner the better, right? Be sure that if you think you’ve found the perfect CRM tool that you look at implementation to be sure you know what you are getting into. When you contrast tools like Oracle vs Salesforce, you’ll want to look at what it can do once it’s up and running. You’ll want to see that it’s not a huge hassle to get it up and running. Arduous implementations could not only hurt productivity and increase costs but could result in your having difficulty getting your team to be willing to adopt the tool.
Zendesk Sell is a Cut Above with Sales Tracking, Mobile Features, and Easy Implementation
Zendesk Sell is an excellent tool for your sales force and should be on your list of CRMs to evaluate. Whether you look at Oracle vs Salesforce and another tool or ten more tools, it has amazing mobile capabilities, great insightful sales reports, is easy to configure and customize, and salespeople can literally hit the ground running because it’s so easy to use. Try it here today for free.