Be Sure You Have a Thorough List of Wants and Needs When Researching CRM Tools
It might be easy to compare CRM tools if you see a wide array of differences between the options available. Matching the features list to your wants and needs can make it easier to source the right solution for your needs. But what about when you compare tools and they all start to look the same? Here are some key differentiators to keep in mind whether you compare Oracle vs Insightly or another two software titles.
A Mobile CRM Makes a Major Impact
The smartphone boom has really made a positive impact on the lives of salespeople who can reach customers and be reached by customers no matter what. The productivity benefits can be huge from a CRM standpoint, too, because information can be accessed and updated, saving time and ensuring that team members, managers, finance, logistics people and others in the organization are all abreast of latest developments. Do you know which of the two when comparing Oracle vs Insightly does a better job with mobile functionality? Salespeople need a smartphone app CRM, rather than trying to wrestle with programs that aren’t meant to work on tiny screens. Do what you can to make sure your team has a tool that works well from anywhere and you’ll increase the chances of user adoption, too.
How Long Before You can Really Benefit from It?
Some CRM tools take forever to get up and running and the learning curve is so steep that salespeople don’t even bother with them. This defeats the whole purpose of an awesome CRM. When you measure Oracle vs Insightly and others, make sure you look at things like implementation, implementation costs, after sales support, and training requirements. It makes a big difference to how well your team adapts to using the new tool and to how well the new tool will fit with your needs.
Look Closely at Your Options and Evaluate Them Carefully
You don’t want to experience the regret associated with spending time, money, and resources to implement a tool that flops. That’s why you should consider comparing more than just Oracle vs Insightly. Also look at Zendesk Sell, too. We know you’ll be intrigued with the many benefits of >Zendesk Sell. When you get Zendesk Sell, you get access to a great support team. But you might not even need it. Zendesk Sell is so easy to implement and even easier to maintain because it’s cloud-based. It has an awesome interface, is easy for salespeople to adopt, and the smartphone app is one of the top reasons why so many companies have adopted Zendesk Sell as their CRM. Try it here today for free.