Be Sure You Have a Thorough List of Wants and Needs When Researching CRM Tools
It might be easy to compare CRM tools if you see a wide array of differences between the options available. Matching the features list to your wants and needs can make it easier to source the right solution for your needs. But what about when you compare tools and they all start to look the same? Here are some key differentiators to keep in mind whether you compare Oracle vs Goldmine or another two software titles.
Mobile Tools are Not Longer Optional
Smartphones aren’t just good for keeping in touch with friends and family. Smartphones have become essential to a salesperson in their sales tool arsenal. Your CRM needs to work as well on a smartphone as it does in the office so you’re sure your sales team will be happy to use it. Using it, after all, will help them succeed. When you look at the features and benefits of Oracle vs Goldmine and others, how well will they work out in the field?
Ensure Your Team will Adopt It
Successful tool implementations aren’t always easy to make happen. Many companies implement new tools to the dismay of their team members. Make sure the tool you settle on will actually be adopted by your people. Be sure it’s easy to get up and running and that it requires little to no down time for the person who has to learn how to use it. Cumbersome training courses aren’t necessary when you choose a CRM tool that’s intuitive and easy to use. When looking at Oracle vs Goldmine or other options, either think like a salesperson or have a salesperson or two help you with the evaluation process.
Carefully Examine Your Options to Maximize a Great ROI
When you compare Oracle vs Goldmine you might be surprised at the similarities and the differences. It’s advantageous to look at more than just 2 different CRM tools. You should consider checking out Zendesk Sell, too. You can check it out here for free. Test drive it to check out the great smartphone app, the way it integrates with other tools, and the long list of features that help salespeople and their managers be more productive and successful.