Be Sure You Have a Thorough List of Wants and Needs When Researching CRM Tools
It might be easy to compare CRM tools if you see a wide array of differences between the options available. Matching the features list to your wants and needs can make it easier to source the right solution for your needs. But what about when you compare tools and they all start to look the same? Here are some key differentiators to keep in mind whether you compare Oracle vs Act or another two software titles.
Think About Must Haves
What’s important to you in managing relationships and deals? Mobile ready CRMs are not only rising in popularity but they’re often the #1 requirement listed on a wish list for a company who uses a manual sales tracking method or who is using a CRM that’s only friendly to those who never leave the office. It’s frustrating when salespeople have to stop and gather notes to update their CRM. That’s why so many sales tracking tools are out of date. If looking at Oracle vs Act or other tools, look at how their mobile functionalities will work with your sales team. Is there a smartphone app that will work well with the tool? Will it work for field salespeople as well as people using the tool in the office? What else do you need your CRM to do for you?
Avoid Implementation Woes
The weeks leading up to and the weeks after the go-live date with a new tool can be a nightmare. But they don’t have to be if you pick a CRM tool that’s known for seamless integration. A tool that has great interoperability with other tools like email, marketing programs, social media, and e-commerce tools can benefit you immensely. Conversely, not keeping this in mind when picking a tool could be costly and frustrating. Do you know how easy it will be to implement Oracle vs Act and others? Have you checked out user reviews to see what they like and don’t like about each tool?
Zendesk Sell: The CRM You Need to Check Out
In your quest to find the perfect CRM comparing Oracle vs Act and other CRM tools, be sure to consider Zendesk Sell, too. Zendesk Sell is free to try (you can sign up here) and it has a wealth of great benefits that make small and large sales teams work cohesively. With great mobile features, awesome sales reports, and a very short go live time, you’ll quickly see a boost in productivity, in sales morale, and in engaged customers, too.