Is there a Perfect CRM Tool for Your Business?
You might be looking at Oncontact vs Fusion CRM in an effort to figure out which one more closely meets the needs of your company today as well as for down the road. The evaluation process can be arduous but will help you figure out what you want, what you don’t need, and will help you learn a lot about what will be needed to get from the start line to the finish line in terms of implementation.
How Tricky Will it be to Work While on the Move?
One of the things that older CRM tools lack is the ability to update and access information while on the go. Logging into the CRM tool was cumbersome, to put it mildly. Today, more than ever, salespeople need to be able to access and update things while on the move and a good CRM will not only have the ability to access and update information but it’ll be instantly synchronized so that everyone is looking at the exact same information. You’ll need a great mobile app to make smartphone use productive, too. When you compare Oncontact vs Fusion CRM you have to think like a salesperson. Which of the tools you’re considering will appeal to salespeople? Without great features and benefits and without the very obvious benefit of making life easier, salespeople won’t adopt using the tool and you’ll have wasted the company’s money and stunted the company’s growth.
Ensure Your Team will Adopt It
Successful tool implementations aren’t always easy to make happen. Many companies implement new tools to the dismay of their team members. Make sure the tool you settle on will actually be adopted by your people. Be sure it’s easy to get up and running and that it requires little to no down time for the person who has to learn how to use it. Cumbersome training courses aren’t necessary when you choose a CRM tool that’s intuitive and easy to use. When looking at Oncontact vs Fusion CRM or other options, either think like a salesperson or have a salesperson or two help you with the evaluation process.
What’s Zendesk Sell Got to do With It?
Zendesk Sell is a tool that salespeople love. When you stack it against Oncontact vs Fusion CRM you’ll see why. With great mobile app, robust reporting, easy implementation, and a long list of features you’ll find that your team are not only up and running quickly but happy to use it because it improves the way they work. Regardless of how many tools you plan to check out, be sure to evaluate Zendesk Sell by Future Simple. You can try it out by signing up here.