Is there a Perfect CRM Tool for Your Business?
You might be looking at Oncontact vs Basecamp in an effort to figure out which one more closely meets the needs of your company today as well as for down the road. The evaluation process can be arduous but will help you figure out what you want, what you don’t need, and will help you learn a lot about what will be needed to get from the start line to the finish line in terms of implementation.
What’s a Must Have?
How important is mobility in a CRM tool? Almost all salespeople work more outside the office than at the office. Good features that let you access and update your sales pipeline and customer contact information as well as important documents linked to deals and accounts can make a huge difference in productivity. A smartphone screen can’t fit a large website the way that a laptop or desktop can. You can’t do data entry the traditional way when you’re using an iPhone, Blackberry, or Android. Make sure that the mobile capabilities don’t just look good on paper --- they have to work in reality, too, and reality is a small screen! Whether you’re considering Oncontact vs Basecamp or have a long list of tools to look at, think about what you need and what your salespeople need, too.
Consider Costs, Implementation Time, and How Your Team Will Respond
How long does it take from the time you purchase a CRM until your team has fully adopted it and is beginning to see the benefits from it? New tools can take time to implement but implementation time and implementation costs are an important factor to consider as downtime could be detrimental and costly. Furthermore, a lengthy and arduous deployment could result in low user adoption rates. As the saying goes, “Ain’t no one got time for that!” When you contrast Oncontact vs Basecamp, think about how easy it’ll be to get your team to use it and how much the total cost of ownership will be, too.
Another CRM to Check Out:
While you’re comparing tools like Oncontact vs Basecamp, consider Zendesk Sell, too. When it comes to mobile friendly features, a great smartphone app, easy implementation, and robust features and benefits Zendesk Sell ticks all of the boxes. Try Zendesk Sell here, for free, and see whether or not it fits your needs for great contact, relationship, and sales pipeline management that helps you boost productivity, be more proactive, and increase your overall success.