Is there a Perfect CRM Tool for Your Business?
You might be looking at Oncontact vs Act in an effort to figure out which one more closely meets the needs of your company today as well as for down the road. The evaluation process can be arduous but will help you figure out what you want, what you don’t need, and will help you learn a lot about what will be needed to get from the start line to the finish line in terms of implementation.
Think About Must Haves
What’s important to you in managing relationships and deals? Mobile ready CRMs are not only rising in popularity but they’re often the #1 requirement listed on a wish list for a company who uses a manual sales tracking method or who is using a CRM that’s only friendly to those who never leave the office. It’s frustrating when salespeople have to stop and gather notes to update their CRM. That’s why so many sales tracking tools are out of date. If looking at Oncontact vs Act or other tools, look at how their mobile functionalities will work with your sales team. Is there a smartphone app that will work well with the tool? Will it work for field salespeople as well as people using the tool in the office? What else do you need your CRM to do for you?
What About Getting it Up and Running?
Software implementation can be a nightmare if you aren’t adequately prepared. Do you know what’s involved in the implementation of Oncontact vs Act? Planning for training requirements, any software and hardware upgrades, determining whether or not the CRM will integrate with email, calendars, and other tools your salespeople are using is important. Not all tools are easy to implement and some have a steep learning curve for a salesperson. Not being adequately prepared could lead to downtime, frustration, and losses. The best strategy for choosing a good CRM is to think the like people who will use it on a daily basis. Will it be easy to get up and running on? Will it make my life easier? Will it help me close more deals?
You Should Check out Zendesk Sell. Why?
We think you’ll love Zendesk Sell. Zendesk Sell is definitely worth adding to your list when you look at Oncontact vs Act and other CRM tools. Zendesk Sell ticks the boxes when it comes to great features, easy implementation, mobile capabilities, and user adoption. Take it for a test drive here for free and see why it’s worth looking closely at.