Some Things Shouldn’t be Sacrificed in Your Quest for the Best CRM
It’s common practice to check out product reviews and comparison charts when looking at tools like Nimble vs Goldmine. Doing this, along with checking features lists against your own wish list can help you narrow down contenders for your company’s next sales and relationship management tool. What’s most important to your company in a CRM? Be sure you don’t overlook the importance of user adoption, mobile offerings, and implementations costs/logistics.
Mobile Tools are Not Longer Optional
Smartphones aren’t just good for keeping in touch with friends and family. Smartphones have become essential to a salesperson in their sales tool arsenal. Your CRM needs to work as well on a smartphone as it does in the office so you’re sure your sales team will be happy to use it. Using it, after all, will help them succeed. When you look at the features and benefits of Nimble vs Goldmine and others, how well will they work out in the field?
Think About “Nice to Haves”, Too
When you sit down with a plan to choose a CRM you might have a few ‘nice to have’ items that aren’t essential. The comparison process could also reveal features you didn’t think about that either make it onto your ‘nice to have’ list or that wind up on your must-have list after consideration. Beyond features, consider other important factors, like implementation time, implementation costs (if any), after sales support, and training requirements. Will each tool you’re considering be easy or difficult with the above areas? User adoption is a critical factor of success with a CRM and when you compare Nimble vs Goldmine you’ll want to understand which of these options is easier to implement and even more importantly, which is the one that your team will be happier to use.
CRM Should Help Your Team Do More and Do it Better
Zendesk Sell is another tool to consider when you compare Nimble vs Goldmine. Not only does it offer the ability to work well from anywhere with a great smartphone app but it’s simple to implement, too. And because it’s cloud-based, it’s not going to involve major implementation costs and won’t be cost prohibitive on an ongoing basis. Zendesk Sell is supported by a world class support team and salespeople say that it makes their life more productive. Whether you examine 2-3 CRM tools or 20-30 we hope that Zendesk Sell will be part of that list. It’s simple and free to sign up to check it out here.