Some Things Shouldn’t be Sacrificed in Your Quest for the Best CRM
It’s common practice to check out product reviews and comparison charts when looking at tools like Nimble vs Basecamp. Doing this, along with checking features lists against your own wish list can help you narrow down contenders for your company’s next sales and relationship management tool. What’s most important to your company in a CRM? Be sure you don’t overlook the importance of user adoption, mobile offerings, and implementations costs/logistics.
What’s a Must Have?
How important is mobility in a CRM tool? Almost all salespeople work more outside the office than at the office. Good features that let you access and update your sales pipeline and customer contact information as well as important documents linked to deals and accounts can make a huge difference in productivity. A smartphone screen can’t fit a large website the way that a laptop or desktop can. You can’t do data entry the traditional way when you’re using an iPhone, Blackberry, or Android. Make sure that the mobile capabilities don’t just look good on paper --- they have to work in reality, too, and reality is a small screen! Whether you’re considering Nimble vs Basecamp or have a long list of tools to look at, think about what you need and what your salespeople need, too.
But How Easy (or Hard) is it to Get Up and Running?
You don’t have time for a lengthy and expensive implementation. You want a CRM that you can get up and running as quickly and as inexpensively as possible, right? When you compare Nimble vs Basecamp and other CRMs, be sure that you look at the requirements and costs associated with implementing it. Furthermore, you’ll want to be sure it’s a tool that people in your organization will actually use. Many companies add new software with the best of intentions but user adoption will only happen if you choose the right tool and show people that it’s easy and that using it will benefit them.
What’s Zendesk Sell Got to do With It?
Zendesk Sell is a tool that salespeople love. When you stack it against Nimble vs Basecamp you’ll see why. With great mobile app, robust reporting, easy implementation, and a long list of features you’ll find that your team are not only up and running quickly but happy to use it because it improves the way they work. Regardless of how many tools you plan to check out, be sure to evaluate Zendesk Sell by Future Simple. You can try it out by signing up here.