Ensure The Sales Tools You Evaluate Meet Your Criteria for Ease of Use, Mobility, and User Adoption
There are some important factors to consider when getting ready to upgrade to a sales automation tool such as a CRM. Many companies look at top tools like Netsuite CRM vs Zoho. When examining the differences between two+ CRM tools, make sure you consider some important factors related to functionality, adoptability, and mobility. The right mixture of features and benefits will ensure you pick a tool that will be adopted successfully by your sales force.
Mobility is Important in a CRM Tool
In the quest to compare CRM tools like Netsuite CRM vs Zoho or others, don’t underestimate the effectiveness of mobile-friendly CRM tools. Not only is it important for a tool to be accessible from outside your LAN but you’ll want smartphone friendly apps, too, that let you access, update, and leverage data about past wins and losses. An easy-to-use tool that works wirelessly and syncs instantly can be especially important in a collaborative environment.
Don’t Forget About Training, Implementation, User Adoption, and Support
Do you know how long one takes over the other when comparing Netsuite CRM vs Zoho? What about other tools? Do you have a clear indication of implementation costs, how long it takes to train people, how long it’ll take to go live, and what sort of support will be available to you after you’ve gone live? Beyond the features and benefits listed beside each CRM you compare, be sure you look at the ease of getting up and running, too. Getting up and running easily will also impact how warm of a reception your team gives the new CRM, too. And tools like CRMs are only as good as the information put into them so user adoption is pretty important!
Here’s Another CRM to Check Out:
You should definitely compare several tools when visiting your customer relationship management software options. When you sit down to compare Netsuite CRM vs Zoho also look at Zendesk Sell. Not only is it a well-reviewed CRM for its awesome sales tracking, pipeline management, robust reporting, and contact management features but it has mobile capabilities, great smartphone and tablet apps, is a breeze to implement, and salespeople absolutely love it. It takes productivity and relationship management to the next level, enabling your company to reach your goals. Try it here for free with no obligation.