Ensure The Sales Tools You Evaluate Meet Your Criteria for Ease of Use, Mobility, and User Adoption
There are some important factors to consider when getting ready to upgrade to a sales automation tool such as a CRM. Many companies look at top tools like Netsuite CRM vs Fusion CRM. When examining the differences between two+ CRM tools, make sure you consider some important factors related to functionality, adoptability, and mobility. The right mixture of features and benefits will ensure you pick a tool that will be adopted successfully by your sales force.
How Tricky Will it be to Work While on the Move?
One of the things that older CRM tools lack is the ability to update and access information while on the go. Logging into the CRM tool was cumbersome, to put it mildly. Today, more than ever, salespeople need to be able to access and update things while on the move and a good CRM will not only have the ability to access and update information but it’ll be instantly synchronized so that everyone is looking at the exact same information. You’ll need a great mobile app to make smartphone use productive, too. When you compare Netsuite CRM vs Fusion CRM you have to think like a salesperson. Which of the tools you’re considering will appeal to salespeople? Without great features and benefits and without the very obvious benefit of making life easier, salespeople won’t adopt using the tool and you’ll have wasted the company’s money and stunted the company’s growth.
Will You Benefit from that Software Implementation Soon?
Long software deployments are frustrating and expensive. When you compare Netsuite CRM vs Fusion CRM, this is something to keep in mind. Will you have to spend a fortune and a lot of time getting everything up and running? And once it is up and running, how quickly will everyone who needs to use it be able to integrate it into their day? And what about support; will there be support if you need it? Some tools are too complex for their own good. Some aren’t robust enough. It may take some looking and test driving of several tools to strike the right balance for your needs.
Zendesk Sell: The CRM You Need to Check Out
In your quest to find the perfect CRM comparing Netsuite CRM vs Fusion CRM and other CRM tools, be sure to consider Zendesk Sell, too. Zendesk Sell is free to try (you can sign up here) and it has a wealth of great benefits that make small and large sales teams work cohesively. With great mobile features, awesome sales reports, and a very short go live time, you’ll quickly see a boost in productivity, in sales morale, and in engaged customers, too.