Ensure The Sales Tools You Evaluate Meet Your Criteria for Ease of Use, Mobility, and User Adoption
There are some important factors to consider when getting ready to upgrade to a sales automation tool such as a CRM. Many companies look at top tools like Netsuite CRM vs Basecamp. When examining the differences between two+ CRM tools, make sure you consider some important factors related to functionality, adoptability, and mobility. The right mixture of features and benefits will ensure you pick a tool that will be adopted successfully by your sales force.
What’s a Must Have?
How important is mobility in a CRM tool? Almost all salespeople work more outside the office than at the office. Good features that let you access and update your sales pipeline and customer contact information as well as important documents linked to deals and accounts can make a huge difference in productivity. A smartphone screen can’t fit a large website the way that a laptop or desktop can. You can’t do data entry the traditional way when you’re using an iPhone, Blackberry, or Android. Make sure that the mobile capabilities don’t just look good on paper --- they have to work in reality, too, and reality is a small screen! Whether you’re considering Netsuite CRM vs Basecamp or have a long list of tools to look at, think about what you need and what your salespeople need, too.
What Would Be Nice to Have in the Long and Short Term?
Comparing Netsuite CRM vs Basecamp might show you some features that you didn’t know you needed but that you’ll use nonetheless. You’re going to be thinking long-term, of course, but you’ll be happier if you also consider the short-term, too. Things like implementation time, user adoption rates, learning curve, and implementation costs all add up and make the difference between a rocky deployment and smooth sailing. When looking at what you must and what you would like to have in a CRM, think like a salesperson.
Compare >Zendesk Sell, Too
Zendesk Sell is often chosen when people compare Netsuite CRM vs Basecamp. The easy implementation, the cost effectiveness, and the long list of great features mean that sales teams can benefit from implementing it almost immediately. Zendesk Sell is also good long term, too, as it’s extremely scalable and customizable. Zendesk Sell is cost effective, has fantastic mobile features, and it’s a breeze to get up and running. When you do your comparison shopping for the best CRM for your business, consider checking it out. Sign up here today for free and evaluate whether or not it meets your wants and needs.