Ensure The Sales Tools You Evaluate Meet Your Criteria for Ease of Use, Mobility, and User Adoption
There are some important factors to consider when getting ready to upgrade to a sales automation tool such as a CRM. Many companies look at top tools like Netsuite CRM vs Act. When examining the differences between two+ CRM tools, make sure you consider some important factors related to functionality, adoptability, and mobility. The right mixture of features and benefits will ensure you pick a tool that will be adopted successfully by your sales force.
Think About Must Haves
What’s important to you in managing relationships and deals? Mobile ready CRMs are not only rising in popularity but they’re often the #1 requirement listed on a wish list for a company who uses a manual sales tracking method or who is using a CRM that’s only friendly to those who never leave the office. It’s frustrating when salespeople have to stop and gather notes to update their CRM. That’s why so many sales tracking tools are out of date. If looking at Netsuite CRM vs Act or other tools, look at how their mobile functionalities will work with your sales team. Is there a smartphone app that will work well with the tool? Will it work for field salespeople as well as people using the tool in the office? What else do you need your CRM to do for you?
Think About “Nice to Haves”, Too
When you sit down with a plan to choose a CRM you might have a few ‘nice to have’ items that aren’t essential. The comparison process could also reveal features you didn’t think about that either make it onto your ‘nice to have’ list or that wind up on your must-have list after consideration. Beyond features, consider other important factors, like implementation time, implementation costs (if any), after sales support, and training requirements. Will each tool you’re considering be easy or difficult with the above areas? User adoption is a critical factor of success with a CRM and when you compare Netsuite CRM vs Act you’ll want to understand which of these options is easier to implement and even more importantly, which is the one that your team will be happier to use.
Comparing Tools? Don’t Forget Zendesk Sell
When comparing tools for improving relationship management, you might have a few main contenders in mind but your search could reveal that there are additional tools worth looking at, too. Zendesk Sell works the way you want it to. It integrates with other tools, it works seamlessly from mobile devices, and it is quick, easy, and inexpensive to get up and running. And users love it. When you compare Netsuite CRM vs Act add Zendesk Sell to your list. Try it here today for zero cost. See whether or not it’s right for you. Many of our happier customers say it helps you get more productive, more collaborative, and win more deals.