Make Sure You Pick the Right CRM Tool
Picking the wrong sales tool will cost you time, money, and frustration. That’s why you’re thinking about comparing tools and looking at what’s being said about Microsoft Dynamics vs SugarCRM and other solutions that are out there. The right tool will be welcome for the team who doesn’t have what they need in their current CRM tool and game-changing for the salespeople who are currently tracking things manually. To choose the right sales tool you have to think like a busy salesperson who needs to be more connected even if they’re not in the office and who needs to collaborate as well as get help streamlining their day so they can be more proactive.
Measure Features, Benefits, Wants and Needs
You want a great list of options when stacking Microsoft Dynamics vs SugarCRM and other tools, such as mobile friendly features that work on any smartphone or tablet. When you look at your options, don’t just look at which list of benefits is longer, take a close look and figure out which features and benefits you’ll actually use. Is the tool customizable for your business? Will it fit with the way you and your team want to work? Or will it be bulky and difficult to use? The right CRM will be easy to use and will fit in your pocket. After all, your salespeople don’t spend all their time at their desks. Mobile features are one area to put near the top of your list and with a big star for importance.
Will You Benefit from that Software Implementation Soon?
Long software deployments are frustrating and expensive. When you compare Microsoft Dynamics vs SugarCRM, this is something to keep in mind. Will you have to spend a fortune and a lot of time getting everything up and running? And once it is up and running, how quickly will everyone who needs to use it be able to integrate it into their day? And what about support; will there be support if you need it? Some tools are too complex for their own good. Some aren’t robust enough. It may take some looking and test driving of several tools to strike the right balance for your needs.
Carefully Examine Your Options to Maximize a Great ROI
When you compare Microsoft Dynamics vs SugarCRM you might be surprised at the similarities and the differences. It’s advantageous to look at more than just 2 different CRM tools. You should consider checking out Zendesk Sell, too. You can check it out here for free. Test drive it to check out the great smartphone app, the way it integrates with other tools, and the long list of features that help salespeople and their managers be more productive and successful.