Make Sure You Pick the Right CRM Tool
Picking the wrong sales tool will cost you time, money, and frustration. That’s why you’re thinking about comparing tools and looking at what’s being said about Microsoft Dynamics vs Pipedrive and other solutions that are out there. The right tool will be welcome for the team who doesn’t have what they need in their current CRM tool and game-changing for the salespeople who are currently tracking things manually. To choose the right sales tool you have to think like a busy salesperson who needs to be more connected even if they’re not in the office and who needs to collaborate as well as get help streamlining their day so they can be more proactive.
Does it Have Mobile Apps?
One of the hottest button issues for salespeople who have to log their deals and their customer conversations is how easy or difficult it is to get it done. Salespeople don’t want to have to come back to the office and try to recall everything from their day and transpose it into a data capture tool. It’s just not practical! When you stack Microsoft Dynamics vs Pipedrive and any other CRM tools you consider, think about how easy or how difficult busy multitasking salespeople will find it while on the road. A tool that works well from their smartphone is definitely going to be preferable.
Don’t Forget About Training, Implementation, User Adoption, and Support
Do you know how long one takes over the other when comparing Microsoft Dynamics vs Pipedrive? What about other tools? Do you have a clear indication of implementation costs, how long it takes to train people, how long it’ll take to go live, and what sort of support will be available to you after you’ve gone live? Beyond the features and benefits listed beside each CRM you compare, be sure you look at the ease of getting up and running, too. Getting up and running easily will also impact how warm of a reception your team gives the new CRM, too. And tools like CRMs are only as good as the information put into them so user adoption is pretty important!
You Should Check out Zendesk Sell. Why?
We think you’ll love Zendesk Sell. Zendesk Sell is definitely worth adding to your list when you look at Microsoft Dynamics vs Pipedrive and other CRM tools. Zendesk Sell ticks the boxes when it comes to great features, easy implementation, mobile capabilities, and user adoption. Take it for a test drive here for free and see why it’s worth looking closely at.