Make Sure You Pick the Right CRM Tool
Picking the wrong sales tool will cost you time, money, and frustration. That’s why you’re thinking about comparing tools and looking at what’s being said about Microsoft Dynamics vs Act and other solutions that are out there. The right tool will be welcome for the team who doesn’t have what they need in their current CRM tool and game-changing for the salespeople who are currently tracking things manually. To choose the right sales tool you have to think like a busy salesperson who needs to be more connected even if they’re not in the office and who needs to collaborate as well as get help streamlining their day so they can be more proactive.
Think About Must Haves
What’s important to you in managing relationships and deals? Mobile ready CRMs are not only rising in popularity but they’re often the #1 requirement listed on a wish list for a company who uses a manual sales tracking method or who is using a CRM that’s only friendly to those who never leave the office. It’s frustrating when salespeople have to stop and gather notes to update their CRM. That’s why so many sales tracking tools are out of date. If looking at Microsoft Dynamics vs Act or other tools, look at how their mobile functionalities will work with your sales team. Is there a smartphone app that will work well with the tool? Will it work for field salespeople as well as people using the tool in the office? What else do you need your CRM to do for you?
You Need to Be Sure to Pick a Tool People Will Use
Many companies spend a fortune implementing new tools to help boost success but implementation woes, training nightmares, and compatibility problems can render a tool useless. Look at reviews of CRMs from a user adoption and ease of implementation standpoint to ensure you’re not about to embark on somewhat of a nightmare. Microsoft Dynamics vs Act users may be very verbal about certain problems with implementation, support, or compatibility that you’ll want to be aware of. By looking at reviews and testimonials as well as features and benefits you’ll gain insightful information that could help you make a sage choice.
CRM Should Help Your Team Do More and Do it Better
Zendesk Sell is another tool to consider when you compare Microsoft Dynamics vs Act. Not only does it offer the ability to work well from anywhere with a great smartphone app but it’s simple to implement, too. And because it’s cloud-based, it’s not going to involve major implementation costs and won’t be cost prohibitive on an ongoing basis. Zendesk Sell is supported by a world class support team and salespeople say that it makes their life more productive. Whether you examine 2-3 CRM tools or 20-30 we hope that Zendesk Sell will be part of that list. It’s simple and free to sign up to check it out here.