Evaluating Several CRM Tools? Here are Things to Look For
Looking at sales pipeline tracking, relationship management, and sales productivity tools? If you want to compare tools like Microsoft CRM vs Zoho, you will need to look at more than price and basic features in an effort to decide which one is right for you. You may want to review a long list of CRM tools before choosing one. After all, the tool you choose will impact the lives of your team as well as your ability to reach your goals in a big way.
Mobility is Important in a CRM Tool
In the quest to compare CRM tools like Microsoft CRM vs Zoho or others, don’t underestimate the effectiveness of mobile-friendly CRM tools. Not only is it important for a tool to be accessible from outside your LAN but you’ll want smartphone friendly apps, too, that let you access, update, and leverage data about past wins and losses. An easy-to-use tool that works wirelessly and syncs instantly can be especially important in a collaborative environment.
What Would Be Nice to Have in the Long and Short Term?
Comparing Microsoft CRM vs Zoho might show you some features that you didn’t know you needed but that you’ll use nonetheless. You’re going to be thinking long-term, of course, but you’ll be happier if you also consider the short-term, too. Things like implementation time, user adoption rates, learning curve, and implementation costs all add up and make the difference between a rocky deployment and smooth sailing. When looking at what you must and what you would like to have in a CRM, think like a salesperson.
Carefully Examine Your Options to Maximize a Great ROI
When you compare Microsoft CRM vs Zoho you might be surprised at the similarities and the differences. It’s advantageous to look at more than just 2 different CRM tools. You should consider checking out Zendesk Sell, too. You can check it out here for free. Test drive it to check out the great smartphone app, the way it integrates with other tools, and the long list of features that help salespeople and their managers be more productive and successful.