Evaluating Several CRM Tools? Here are Things to Look For
Looking at sales pipeline tracking, relationship management, and sales productivity tools? If you want to compare tools like Microsoft CRM vs Vtiger, you will need to look at more than price and basic features in an effort to decide which one is right for you. You may want to review a long list of CRM tools before choosing one. After all, the tool you choose will impact the lives of your team as well as your ability to reach your goals in a big way.
Mobile Features Enhance Productivity for Salespeople
It’s no longer simply nice to have mobile functionality in a CRM. It’s a must --- unless your team will be happy to race the clock to continually update their CRM tool. Not only is mobile functionality helpful for the salesperson on the road but it’s helpful for those back at headquarters, too. Instant access to the latest and greatest information about the sales pipeline and each pending deal helps everyone in the back office support the efforts of the people facing the customers, too. When you look at Microsoft CRM vs Vtiger and any other CRM tools, check out how well the tools work while away from the office as an important must-have.
Think About “Nice to Haves”, Too
When you sit down with a plan to choose a CRM you might have a few ‘nice to have’ items that aren’t essential. The comparison process could also reveal features you didn’t think about that either make it onto your ‘nice to have’ list or that wind up on your must-have list after consideration. Beyond features, consider other important factors, like implementation time, implementation costs (if any), after sales support, and training requirements. Will each tool you’re considering be easy or difficult with the above areas? User adoption is a critical factor of success with a CRM and when you compare Microsoft CRM vs Vtiger you’ll want to understand which of these options is easier to implement and even more importantly, which is the one that your team will be happier to use.
Another CRM to Check Out:
While you’re comparing tools like Microsoft CRM vs Vtiger, consider Zendesk Sell, too. When it comes to mobile friendly features, a great smartphone app, easy implementation, and robust features and benefits Zendesk Sell ticks all of the boxes. Try Zendesk Sell here, for free, and see whether or not it fits your needs for great contact, relationship, and sales pipeline management that helps you boost productivity, be more proactive, and increase your overall success.