Evaluating Several CRM Tools? Here are Things to Look For
Looking at sales pipeline tracking, relationship management, and sales productivity tools? If you want to compare tools like Microsoft CRM vs SugarCRM, you will need to look at more than price and basic features in an effort to decide which one is right for you. You may want to review a long list of CRM tools before choosing one. After all, the tool you choose will impact the lives of your team as well as your ability to reach your goals in a big way.
Measure Features, Benefits, Wants and Needs
You want a great list of options when stacking Microsoft CRM vs SugarCRM and other tools, such as mobile friendly features that work on any smartphone or tablet. When you look at your options, don’t just look at which list of benefits is longer, take a close look and figure out which features and benefits you’ll actually use. Is the tool customizable for your business? Will it fit with the way you and your team want to work? Or will it be bulky and difficult to use? The right CRM will be easy to use and will fit in your pocket. After all, your salespeople don’t spend all their time at their desks. Mobile features are one area to put near the top of your list and with a big star for importance.
Ways to be Sure of a Successful Implementation
Of course you want people to use the new CRM; that’s why you’re investing the time and money in choosing the right one. Look at the ease of use, implementation costs, overall costs, security, mobility, and other facets of each tool you consider. When you measure Microsoft CRM vs SugarCRM and think like a top performing salesperson does, you’ll increase the chances of finding the right solution for your company.
CRM Should Help Your Team Do More and Do it Better
Zendesk Sell is another tool to consider when you compare Microsoft CRM vs SugarCRM. Not only does it offer the ability to work well from anywhere with a great smartphone app but it’s simple to implement, too. And because it’s cloud-based, it’s not going to involve major implementation costs and won’t be cost prohibitive on an ongoing basis. Zendesk Sell is supported by a world class support team and salespeople say that it makes their life more productive. Whether you examine 2-3 CRM tools or 20-30 we hope that Zendesk Sell will be part of that list. It’s simple and free to sign up to check it out here.