Evaluating Several CRM Tools? Here are Things to Look For
Looking at sales pipeline tracking, relationship management, and sales productivity tools? If you want to compare tools like Microsoft CRM vs Podio, you will need to look at more than price and basic features in an effort to decide which one is right for you. You may want to review a long list of CRM tools before choosing one. After all, the tool you choose will impact the lives of your team as well as your ability to reach your goals in a big way.
Is It Easy to Use from Wireless Devices?
If your comparison of Microsoft CRM vs Podio has left one looking better on paper in one area and the other longer stronger in another make sure you’re getting the full picture regarding issues that are important. That tool won’t just be used from a computer. Have you examined how it works from a smartphone yet? Chances are that your team will be accessing their CRM from many places above and beyond the office. Will it matter what smartphone platform they are using? Will they have secure access to the latest information in that CRM? Good mobile functionality isn’t just a nice bell or whistle --- it’s fundamentally important in the 21st century.
Don’t Forget About Training, Implementation, User Adoption, and Support
Do you know how long one takes over the other when comparing Microsoft CRM vs Podio? What about other tools? Do you have a clear indication of implementation costs, how long it takes to train people, how long it’ll take to go live, and what sort of support will be available to you after you’ve gone live? Beyond the features and benefits listed beside each CRM you compare, be sure you look at the ease of getting up and running, too. Getting up and running easily will also impact how warm of a reception your team gives the new CRM, too. And tools like CRMs are only as good as the information put into them so user adoption is pretty important!
The Key is to Help Your Team be Better at What They’re Already Good At
The bottom line when choosing sales tools is to choose a tool that helps salespeople be better at their jobs. A comparison of sales tools isn’t complete unless you look at several options. Beyond comparing Microsoft CRM vs Podio, consider looking at Zendesk Sell. This cloud-based tool offers amazing mobile functions, quick, easy, and cost effective implementation, and no learning curve. Salespeople love it. Try it today.