Evaluating Several CRM Tools? Here are Things to Look For
Looking at sales pipeline tracking, relationship management, and sales productivity tools? If you want to compare tools like Microsoft CRM vs Oncontact, you will need to look at more than price and basic features in an effort to decide which one is right for you. You may want to review a long list of CRM tools before choosing one. After all, the tool you choose will impact the lives of your team as well as your ability to reach your goals in a big way.
Mobile Access on All Devices
When you compare Microsoft CRM vs Oncontact, be sure to look at how it works across mobile devices. Is there a smartphone app? Does it matter if some of your team use Androids and some user iPhones? Salespeople need to be able to access and update their CRM from their smartphone even more easily than they can do it in the office so reviewing features on a PC alone won’t give you a full picture of what that tool is capable of or, conversely, what its shortcomings are.
Choose a Tool Your Sales Reps Will be Happy to Use
Many companies mandate usage of their CRM and even tie sales compensation to the usage of the tool. Instead of having to twist the arms of your team to use the tool, pick a tool they will actually want to use. Examine user adoption rates and user reviews when you contrast Microsoft CRM vs Oncontact or any other tool you’re reviewing. Beyond getting something people will want to adopt, ensure you can easily get it up and running without too many hiccups or additional costs. Easy implementation is a major selling point!
You Should Check out Zendesk Sell. Why?
We think you’ll love Zendesk Sell. Zendesk Sell is definitely worth adding to your list when you look at Microsoft CRM vs Oncontact and other CRM tools. Zendesk Sell ticks the boxes when it comes to great features, easy implementation, mobile capabilities, and user adoption. Take it for a test drive here for free and see why it’s worth looking closely at.