Improve your sales performance

It’s important that companies work both at bringing in new business and at nurturing the customer relationships they’ve already worked hard to build. Salespeople need the right tools to help them do both.

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A Better CRM Could Help Fuel Sales Growth

A good way to ensure sales growth is to be sure salespeople divide their time between managing existing customers and in working at finding new opportunities. Does the CRM your company is using provide value each and every day? Does it help salespeople do their jobs better or do they complain that it’s clunky, slow, and tricky to deal with when they’re busy on the road? If you want to continually improve your sales performance, the right tools and processes need to be in place. Beyond tracking deals and contacts in an effective manner it’s also important to leverage good sales reports to help you plan for future sales growth.

Gain a Deeper Understanding of Your Existing Sales

Having a good understanding of your existing customers, leads, and sales pipeline can help you ensure that efforts are spent in the right place for ongoing growth and improvement. Sales reporting that comes from effective tools can help close the deals you have as well as improve your sales performance and measure team and individual success. Good sales reports don’t just tell you how you’re doing with a total revenue number, they can also provide actionable data that helps sales reps optimize their activities through seeing what works and what doesn’t as well as determining where to focus activities. Good tools help you spend efforts wisely through organization and productivity.

New Tools Need to Work the Way Salespeople Do

Today’s CRM tools need to be something that gets salespeople excited about adopting new tools and new processes. It needs to be fast, easy, and intuitive. CRM tools need to be accessible and easily updatable, and they need to help the salesperson see the value in using them. Choosing the right tool can make it much easier to improve your sales performance because your salespeople will want to use them. They’ll see the value in logging details due to the reporting and to-do lists that come out of their efforts. The right sales pipeline tracking tool will improve the way your salespeople interact with customers and prospects as well as how they interact internally, too. Having access to an updated sales pipeline and access to reports filled with useful customer data will positively impact sales, logistics, marketing, finance, and so on. Before you buy a new and improved CRM tool, be sure it’s really designed for salespeople first and foremost.

Zendesk Sell: Intuitive, Analytical, and Easy

Zendesk Sell is the perfect tool to help you improve your sales performance without sacrificing customer service for existing customers. This helps you grow sales through providing sales teams with easy drag and drop functionality that makes it a breeze for busy sales reps to use both proactively and reactively. It helps people easily focus on the most productive tasks through providing a visual sales funnel and provides amazing reporting capabilities that make strategic planning and marketing activities more effective than ever. Start using Zendesk Sell today.

Josh Bean Published by Josh Bean Product Marketing Manager at Zendesk Sell

Zendesk Sell will improve your sales performance and dramatically improve your sales and customer relationships. Get started today.