Improve B2B sales performance

The right sales tools can help you ensure your company achieves a good mix of customer retention and new customer growth.

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A Few Tweaks to Your Process Could Make your Salespeople More Successful

It’s a competitive world out there and it’s getting harder and harder to retain customers. Buyers are more discerning than ever. The right sales approach is important for keeping your customers loyal. But keeping existing customers happy isn’t enough. You’ll do a better job of succeeding in business if you strive to keep growing your sales. The best way for that to happen is to be sure that you continually improve B2B sales performance, too. If your salespeople are having trouble striking this balance, a few tweaks to your process, namely the way you manage your sales pipeline, could make a marked difference.

Organizing Deals, Contacts, and Reports

The sales rep who says they can’t manage everything either doesn’t have the right skills or doesn’t have the right tools. An organized sales rep is worth his or her weight in gold. An organized person can find time to schmooze with the important clients, to follow-up on hot leads, and to analyze what went wrong with the deals that didn’t close. Knowledge about success and failure can lead to growth, improvement, and process optimization. Salespeople need tools to be able to organize all of the above things. The right tools will help them do more, earn more, and feel fulfilled in their career. If you don’t find the time to improve B2B sales performance you’ll put yourself in a vulnerable position. Complacency is a killer in business.

Mobile CRM Tools are Essential in the 21st Century

A salesperson can more effectively improve B2B sales performance when he or she can effectively track them. Having the ability to update the status of a lead while on the road saves time and ensures that no details are forgotten. When a customer calls a rep who is out in the field and the rep is able to access updated information and continue to update those records based on that conversation, this equates to productivity and makes a difference to the sales rep as well as anyone else relying on that data for planning or financial purposes. If you expect your salespeople to stop and input many keystrokes to update records, you’ll either have a bogged down and ineffective salesperson or you’ll have a CRM tool that’s not being used to its potential. Take the time to pick a mobile CRM that works the way your salesperson works to maximize efficiency and organization.

Zendesk Sell Helps You Measure Sales Growth

Zendesk Sell is the sales pipeline management tool to help your business grow. It does so much more than hold contact details. It provides a great dashboard with an easy user interface that’s updated with a few swipes. It also offers great reporting features to help you measure where things are at, where things went wrong, and to help you predict the best way to move forward with specific accounts. Zendesk Sell helps teams collaborate, management get information they need, and it helps talented salespeople shine. Start using Zendesk Sell today and see how fast you improve B2B sales performance and see how fast your sales growth skyrockets.

Josh Bean Published by Josh Bean Product Marketing Manager at Zendesk Sell

Zendesk Sell will improve B2B sales performance and dramatically improve your sales and customer relationships. Get started today.