It’s Time for Implementation of a Mobile, Visual, Interactive Sales Pipeline and Relationship Management Tool: Which one is Right for Your Company?
Comparing apples to apples can help you choose the right CRM tool for your business. But when you sit down to compare you might feel like you’re comparing apples to elephants. There is a big difference between some of the tools that are out there. For other CRM tools, there’s hardly any difference at all. How do you make sure that when you look at options such as Highrise vs SugarCRM that you find the one you truly want? Think about the features and the prices, yes, but also think about how easy or difficult it will be to implement it, how much that implementation will impact the people using it, and how it’ll be adopted in your organization going forward.
Measure Features, Benefits, Wants and Needs
You want a great list of options when stacking Highrise vs SugarCRM and other tools, such as mobile friendly features that work on any smartphone or tablet. When you look at your options, don’t just look at which list of benefits is longer, take a close look and figure out which features and benefits you’ll actually use. Is the tool customizable for your business? Will it fit with the way you and your team want to work? Or will it be bulky and difficult to use? The right CRM will be easy to use and will fit in your pocket. After all, your salespeople don’t spend all their time at their desks. Mobile features are one area to put near the top of your list and with a big star for importance.
What Would Be Nice to Have in the Long and Short Term?
Comparing Highrise vs SugarCRM might show you some features that you didn’t know you needed but that you’ll use nonetheless. You’re going to be thinking long-term, of course, but you’ll be happier if you also consider the short-term, too. Things like implementation time, user adoption rates, learning curve, and implementation costs all add up and make the difference between a rocky deployment and smooth sailing. When looking at what you must and what you would like to have in a CRM, think like a salesperson.
Look Closely at Your Options and Evaluate Them Carefully
You don’t want to experience the regret associated with spending time, money, and resources to implement a tool that flops. That’s why you should consider comparing more than just Highrise vs SugarCRM. Also look at Zendesk Sell, too. We know you’ll be intrigued with the many benefits of >Zendesk Sell. When you get Zendesk Sell, you get access to a great support team. But you might not even need it. Zendesk Sell is so easy to implement and even easier to maintain because it’s cloud-based. It has an awesome interface, is easy for salespeople to adopt, and the smartphone app is one of the top reasons why so many companies have adopted Zendesk Sell as their CRM. Try it here today for free.