It’s Time for Implementation of a Mobile, Visual, Interactive Sales Pipeline and Relationship Management Tool: Which one is Right for Your Company?
Comparing apples to apples can help you choose the right CRM tool for your business. But when you sit down to compare you might feel like you’re comparing apples to elephants. There is a big difference between some of the tools that are out there. For other CRM tools, there’s hardly any difference at all. How do you make sure that when you look at options such as Highrise vs Capsule that you find the one you truly want? Think about the features and the prices, yes, but also think about how easy or difficult it will be to implement it, how much that implementation will impact the people using it, and how it’ll be adopted in your organization going forward.
What’s a Must Have?
How important is mobility in a CRM tool? Almost all salespeople work more outside the office than at the office. Good features that let you access and update your sales pipeline and customer contact information as well as important documents linked to deals and accounts can make a huge difference in productivity. A smartphone screen can’t fit a large website the way that a laptop or desktop can. You can’t do data entry the traditional way when you’re using an iPhone, Blackberry, or Android. Make sure that the mobile capabilities don’t just look good on paper --- they have to work in reality, too, and reality is a small screen! Whether you’re considering Highrise vs Capsule or have a long list of tools to look at, think about what you need and what your salespeople need, too.
Choose Something Your Team will Want to Use
When companies implement tools and their team are resistant, it’s frustrating! Do your due diligence with comparisons to ensure you choose the best. Think about how easy it’ll be to implement, look at how much training is required, too. Busy salespeople don’t have time to stop and learn how to use a complex tool. Comparing Highrise vs Capsule needs to involve looking at implementation, training, and other factors so you pick the tool that will be easy to get up and running. You want something your salespeople will embrace.
Add Zendesk Sell to Your List
We think it’s smart to compare several CRM tools. You don’t want to get stuck with something that doesn’t help you grow and thrive! Please add Zendesk Sell to your comparison shopping list. Why? When you look at Highrise vs Capsule and other tools, we’re confident you’ll be interested in taking it for a test drive. You can use Zendesk Sell for free. Sign up here and see why it’s known as the post-PC CRM that helps companies achieve growth. With great mobile capabilities, an easy to use interface, insightful reports, and excellent collaboration capabilities, you’ll wonder what you ever did without it. It’s simple to implement and has the capability to grow and evolve with you.